Safety and use boundaries

EverBuddy is an AI companionship and care tool. People should know when they are interacting with AI and may refuse, stop or leave a conversation at any time. Before deployment, an organisation should explain the purpose, workflow and opt-out choices to older adults and families.

EverBuddy does not provide medical diagnosis, treatment, psychological assessment conclusions or 24-hour emergency response. Conversations can be misunderstood, and signals can be false positives or false negatives. Any signal needs review by an authorised family member, care worker or professional in context.

For an immediate safety risk, self-harm, suicide risk or acute symptoms, contact local emergency services or established professional support directly. The platform does not handle a crisis independently; a partner organisation must agree escalation, referral, contact and record-keeping responsibilities before a Pilot.

Whether recordings, transcripts or summaries are enabled, and where or how long data is retained, depends on the service configuration and approved documents. Until the data flow is confirmed, this page should not be read as a complete legal or deployment commitment.